HELP, WITHOUT THE RUNAROUND
Questions deserve straight answers
Products, safety, ordering and the 60-day guarantee—organized so you can find the useful part quickly.
About HerPrime
Who are HerPrime formulas for?
Women in perimenopause and menopause experiencing symptoms that affect quality of life—night sweats, sleep disruption, brain fog, irritability, temperature discomfort and the fatigue that follows.
Why are the formulas so focused?
Because a product that claims everything becomes impossible to judge. Each HerPrime formula has one clear role in the routine.
MenoCalm
What is MenoCalm intended to support?
MenoCalm contains botanicals traditionally used to support menopausal wellness in a two-capsule daily routine.* It is not a sleeping pill or a replacement for medical treatment.
How do I take MenoCalm?
Take two capsules daily, preferably with a meal. Do not exceed the recommended dose.
Who should talk to a doctor before taking HerPrime?
Do not take MenoCalm while pregnant or nursing, or if you are under 18. Speak with your clinician before starting if you manage a hormone-sensitive, liver or chronic health condition, take prescription medication or use HRT. MenoCalm contains soy and uses a bovine-gelatin capsule.
PrimeFocus and the Day + Night System
Does PrimeFocus treat menopause brain fog?
No. PrimeFocus is positioned as a daytime companion supporting normal cognitive function, vitality and focus. It is not presented as a menopause treatment.*
What comes in the $59 system?
One MenoCalm and one PrimeFocus. Bought separately they total $78.50; the system saves $19.50.
Safety and medical care
Can I take HerPrime alongside HRT or prescription medication?
Many women combine supplements with HRT or other prescriptions, but we cannot tell you what is safe for your situation. Take the ingredient list and doses to your doctor or pharmacist so they can assess interactions using your health history.
Is this FDA-approved?
Dietary supplements are not FDA-approved. These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease. Talk to your doctor before starting any supplement.
Orders and the guarantee
Is this a subscription?
You choose. Buy once at the regular price or subscribe for monthly delivery and save 10%.
How does the 60-day guarantee work?
Contact HerPrime through the support form within 60 days of delivery for a refund of the product price. No bottle return is required. Original shipping is not refundable.
When will my order arrive?
Available shipping methods, exact cost and the delivery estimate are shown before payment at checkout.
What if my order is damaged or incorrect?
Use the contact form and include your order number and a description of the issue so the support team can make it right.
Results and objections
What if I have tried menopause supplements before and nothing worked?
HerPrime discloses exact ingredient amounts rather than hiding them behind a proprietary blend. We also tell you what to track and use a 4-6 week assessment period so you can make a clear decision.
What if I do not see results in the first few days?
That is normal. These formulas are not positioned as instant solutions. Take the product consistently, track the same primary symptoms and assess it over 4-6 weeks. Individual results vary.
Natural does not mean safe—is that true?
Correct. Natural ingredients can still have side effects, interactions and contraindications. Read the complete ingredient and safety information and speak with your clinician when any warning applies to you.
How is HerPrime different from a cheaper supplement?
Compare the formulas directly. We disclose ingredient forms and individual amounts so you can see whether two products are actually equivalent rather than judging by the front label or price alone.
What if my doctor disapproves?
Honor that advice. Take the complete ingredient list and doses to your clinician. We want you to make the right decision for your health—even if that decision is not to buy from us.
Are the reviews real?
Yes. The customer experiences shown on the site reflect women using HerPrime in their routines. Individual experiences vary and are not a guarantee of results.
Buying terms
Subscription
Monthly delivery saves 10%, or choose a one-time purchase.
Guarantee
60 days from delivery. Try MenoCalm or PrimeFocus for up to 60 days after delivery. If you are not satisfied—whether your symptoms did not improve, the product was not a fit or you simply did not feel a difference—contact us for a refund of the product price.You do not need to return the bottle or prove it was ineffective. Reach out within 60 days. Original shipping charges are not refundable; that is the only condition.